Contact Us

Welcome to Jack Craft Store, we mainly produce and sell fine silver jewelries inlaid  jade, agate and other gemstones.

Please contact us by leaving messsage on the contact page or writing to this mailbox: jackcraftstore@gmail.com. We are now trying to provide you with instant messaging services.

We use high-quality raw materials to make jewelries for you, ensure the genuineness and quality of raw materials, engraving quality, and perfect detail.

You can go to an authoritative appraisal agency to test our products, if there is any problem with the product materials you purchased here, we will refund you in full.

We also provide you with a product identification certificate service for $1 per product.

We provide a return service guarantee, in the following cases:

Within 30 days of receiving the product.
The product is in perfect condition and can be sold again.

We will pack your order securely and use SF Express to ship your order.

When you place an order, you will receive detailed order information in your email.

When your order is shipped, you will receive an order tracking number and a tracking link.
Through the tracking link you can see detailed shipping information for your order.

Under the current circumstances, your product will be shipped in about a week, and it will take about 20 days in transit.
If the product is lost or not delivered for a long time, we will give you a full refund.

We currently offer three payment methods with PayPal: pay now, pay later and pay without an account (using a credit or debit card).

Later we will try to provide support for Alipay and WeChat Pay.

If you find that you cannot pay, please feel free to contact us.